Unauthorized credit enquiries on my credit report!!!

I have noticed multiple credit enquiries from Standard Bank on my credit report. I alerted my banker and requested that she assists in finding out who made these enquiries as I did not give consent. 7 days later, she comes back with feedback and advised that "Standard bank will show on your credit report because it is you main bank"😳 I requested her to escalate the matter and today Standard Bank responded to say they dont know why there are so many credit enquiries on my report but they didnt make the enquiries and I must request information from the Experian and TransUnion. I am soooo disappointed at their service because I have 4 enquiries on my credit report from STANDARD BANK, which i did not give consent to but they are not willing to assist!!! Why are they not requesting informatiom from the credit bureaus? Why are they not willing to go above and beyond to clear their name if indeed they did not make these enquiries!!? Who are they protecting? I want these enquiries REMOVED from my report. It is Standard Bank's name that is appearing on these enquiries, Standard Bank MUST make sure these enquiries are removed from my report!!!! I am appalled by this service and I intend making noise about it in Social Media to warn people!!!!