BK
Bongani K
1 reviews | Active since Oct 2019
02 Oct 2019, 14:50
Unauthorized charges.
Standard bank instituted two unauthorized charges of R5179.16 in July and August 2019 without my approval. I raised the matter with the bank however they haven't refunded my money. It has taken me out of budget. Pls assist in resolving the matter. Thanks
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Replies (3)
Standard Bank's replyOfficial
02 Oct 2019, 15:39Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply02 Oct 2019, 15:39
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's replyOfficial
15 Oct 2019, 09:10Dear Bongani Klaas
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply15 Oct 2019, 09:10
Official
Dear Bongani Klaas
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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BK
Bongani K's updateReviewer Update
19 Oct 2019, 18:32Greetings. I haven't received the email,pls send tge email to ***. Thank you
BK
Bongani K's update19 Oct 2019, 18:32
Reviewer Update
Greetings. I haven't received the email,pls send tge email to ***. Thank you