RK
Riandi K
1 reviews | Active since Jan 2024
01 May 2024, 07:29
Unauthorized charge to my account
As a Standard Bank Prestige account holder that’s already paying a fixed monthly fee, I am suddenly being charged a new fee called “Fee: Mu primary sms', of R16 for April 2024. No warning, no notification, just a sneaky charge to my account. I am extremely unhappy about this!
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Standard Bank's replyOfficial
01 May 2024, 08:14Dear Riandi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply01 May 2024, 08:14
Official
Dear Riandi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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