tM
thobile M
1 reviews | Active since Aug 2017
09 Apr 2022, 11:34
Unauthorized access to my profile
I've just realized that Standard Bank has been running credit enquiries on my profile from 2020 that were not authorized. Affecting my credit score negative. These are SBSA E plan and PDG VAF which I know nothing about. Can you please remove these from my profile urgently and stop running these queries cause they affect our credit score please.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
12 Apr 2022, 16:53Good day Thobile
We apologize for the inconvenience caused.
It would be my pleasure to assist you with your query.
Please be advised we will need the following information sent to us via private message for us to assist.
-ID number
We patiently await your response.
Kind regards.
Standard Bank Help Centre
***
We apologize for the inconvenience caused.
It would be my pleasure to assist you with your query.
Please be advised we will need the following information sent to us via private message for us to assist.
-ID number
We patiently await your response.
Kind regards.
Standard Bank Help Centre
***
Standard Bank's reply12 Apr 2022, 16:53
Official
Good day Thobile
We apologize for the inconvenience caused.
It would be my pleasure to assist you with your query.
Please be advised we will need the following information sent to us via private message for us to assist.
-ID number
We patiently await your response.
Kind regards.
Standard Bank Help Centre
***
We apologize for the inconvenience caused.
It would be my pleasure to assist you with your query.
Please be advised we will need the following information sent to us via private message for us to assist.
-ID number
We patiently await your response.
Kind regards.
Standard Bank Help Centre
***
Standard Bank's replyOfficial
13 Apr 2022, 16:04Hi Thobile.
We have tried to get in touch with you on numerous occasions to no luck.
We're closing the matter and we will reopen it once you get back to us.
Thank you for posting your comment.
Kind regards.
Standard Bank Help Centre
***
We have tried to get in touch with you on numerous occasions to no luck.
We're closing the matter and we will reopen it once you get back to us.
Thank you for posting your comment.
Kind regards.
Standard Bank Help Centre
***
Standard Bank's reply13 Apr 2022, 16:04
Official
Hi Thobile.
We have tried to get in touch with you on numerous occasions to no luck.
We're closing the matter and we will reopen it once you get back to us.
Thank you for posting your comment.
Kind regards.
Standard Bank Help Centre
***
We have tried to get in touch with you on numerous occasions to no luck.
We're closing the matter and we will reopen it once you get back to us.
Thank you for posting your comment.
Kind regards.
Standard Bank Help Centre
***