PG
Pieter G
1 reviews | Active since Aug 2018
04 May 2020, 14:46
Unauthorised VAF payment changes by Standard Bank
Standard Bank, out of their own accord, decided not to deduct my VAF payment. Unable to get hold of them - not answering. Have to listen to their silly messages all day while waiting. I have not authorised them to stop deducting payments on my vehicle, so I guess they are going to try and charge me interest on the additional balance created in this way!
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Standard Bank's replyOfficial
04 May 2020, 15:05Dear Pieter Griessel
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's reply04 May 2020, 15:05
Official
Dear Pieter Griessel
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***