AM
Asanda M
1 reviews | Active since Apr 2022
28 May 2025, 13:12
Unauthorised Uber transactions
I am so disappointed to Standard Bank ***** department I reported my case on the 7th of May 2025, till today I haven’t received any feedback from them Also my money wasn’t returned Not a single call of update from them on the status of the case I’m the only one who calls
Can you please take your customers seriou and understand that losing your money is not a joke
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
28 May 2025, 13:13Dear Asanda
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 May 2025, 13:13
Official
Dear Asanda
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
AM
Asanda M's updateReviewer Update
29 May 2025, 13:42Seemingly no one cares about my problem
I’m so furious and disappointed 😢
Is it because it’s not your money
Nobody is calling or giving any feedback
First of all a case that was logged on the 7th of May it’s not resolved till to date
THE WORST BANK EVER I THOUGHT SO HIGHLY OF YOU
I’m so furious and disappointed 😢
Is it because it’s not your money
Nobody is calling or giving any feedback
First of all a case that was logged on the 7th of May it’s not resolved till to date
THE WORST BANK EVER I THOUGHT SO HIGHLY OF YOU
AM
Asanda M's update29 May 2025, 13:42
Reviewer Update
Seemingly no one cares about my problem
I’m so furious and disappointed 😢
Is it because it’s not your money
Nobody is calling or giving any feedback
First of all a case that was logged on the 7th of May it’s not resolved till to date
THE WORST BANK EVER I THOUGHT SO HIGHLY OF YOU
I’m so furious and disappointed 😢
Is it because it’s not your money
Nobody is calling or giving any feedback
First of all a case that was logged on the 7th of May it’s not resolved till to date
THE WORST BANK EVER I THOUGHT SO HIGHLY OF YOU
Standard Bank's replyOfficial
29 May 2025, 14:21Dear Asanda
We will follow up with our investigating team and we will be in touch with further feedback.
Please be on the look out for our feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our investigating team and we will be in touch with further feedback.
Please be on the look out for our feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 May 2025, 14:21
Official
Dear Asanda
We will follow up with our investigating team and we will be in touch with further feedback.
Please be on the look out for our feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our investigating team and we will be in touch with further feedback.
Please be on the look out for our feedback.
Kindest regards
Standard Bank Hello Peter Team
***
AM
Asanda M's updateReviewer Update
29 May 2025, 20:34They can call me anytime from 08:00 am.
So strange that my line is not clear when it’s them but when Standard Bank is marketing or want to deliver cards are able to reach me
Honestly guys I need my money back, this is an inconvenience or I should consider changing banks
So strange that my line is not clear when it’s them but when Standard Bank is marketing or want to deliver cards are able to reach me
Honestly guys I need my money back, this is an inconvenience or I should consider changing banks
AM
Asanda M's update29 May 2025, 20:34
Reviewer Update
They can call me anytime from 08:00 am.
So strange that my line is not clear when it’s them but when Standard Bank is marketing or want to deliver cards are able to reach me
Honestly guys I need my money back, this is an inconvenience or I should consider changing banks
So strange that my line is not clear when it’s them but when Standard Bank is marketing or want to deliver cards are able to reach me
Honestly guys I need my money back, this is an inconvenience or I should consider changing banks
Standard Bank's replyOfficial
29 May 2025, 21:50Thank you for your response.
Our team will contact you at the time you’ve requested.
Should anything change or if you need to update your availability, please don’t hesitate to let us know.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team will contact you at the time you’ve requested.
Should anything change or if you need to update your availability, please don’t hesitate to let us know.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 May 2025, 21:50
Official
Thank you for your response.
Our team will contact you at the time you’ve requested.
Should anything change or if you need to update your availability, please don’t hesitate to let us know.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team will contact you at the time you’ve requested.
Should anything change or if you need to update your availability, please don’t hesitate to let us know.
Kindest regards,
Standard Bank Hello Peter Team
***
AM
Asanda M's updateReviewer Update
30 May 2025, 12:04It’s 12 pm now still no one called from ***** division
What a useless bank
Can I have contact details of the ceo of standard
You really don’t care about your customers it’s a disgrace
What a useless bank
Can I have contact details of the ceo of standard
You really don’t care about your customers it’s a disgrace
AM
Asanda M's update30 May 2025, 12:04
Reviewer Update
It’s 12 pm now still no one called from ***** division
What a useless bank
Can I have contact details of the ceo of standard
You really don’t care about your customers it’s a disgrace
What a useless bank
Can I have contact details of the ceo of standard
You really don’t care about your customers it’s a disgrace