LL
Lynette L
1 reviews | Active since Nov 2011
27 Oct 2015, 10:52
Unauthorised transfer of funds
Standard Bank Credit Card Division transferred funds from my one banking account to another without my prior authorisation on 23rd October 2015. This LARGE amount must please be transferred bank into the account it was in IMMEDIATELY as it is ******* to do this. I have Debit Order commitments.<br> <br> I went to Standard Bank Kenilworth Centre (Kromboom Branch) and made a complaint as soon as this happened. Attached is the reference number for the complaint. They said to wait till Wednesday. BUT Wednesday will come and go. THIS is just not on.<br> <br> I have been a client of Standard bank for over 40 years and want a response to this NOW!<br> <br> Regards<br> <br> Barry Leonard
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Replies (1)Standard Bank's replyOfficial
27 Oct 2015, 14:18Hello lynodie,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply27 Oct 2015, 14:18
Official
Hello lynodie,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
