*****- unauthorised transactions on my account

I am very distraught. I received notifications of unauthorised transactions going off my account yesterday leaving my account in the negatives just after receiving my months salary. I contacted ***** division and followed the process . I am taken back at why there is no urgency in addressing this issue because I’m now in a predicament where all my debit orders are bouncing as a result of ***** which is not my problem. I trusted Standard Bank for so many years with my funds and my home loans and vehicle finance at some stage. I am so devastated and don’t know what to do to get the urgent help that is needed. This is emotionally taxing , I feel so helpless. I don’t have a single cent on me. I have called to ask for assistance in the interim and they went to say that my overdraft was overdrawn which is clearly not my problem where they are the ones that were supposed to be responsible for my funds and now are telling me my overdraft is overdrawn which they can clearly see is as a result of the unauthorised transactions that happened.