Unauthorised Transactions

Good day, please assist, i have logged a call with Standard Bank on the 24 January 2025 for unauthorised transactions. I visited the branch to close my cheque account since there were ***** transaction on the 24th and 25th that went through. They promised to come back to me within 6 working day, i have called them to follow up on the 3rd February 2025 and they advised me to wait for another 48hour. I only received my new cheque account recently since the old with ***** was closed. I need my debited funds bank since i know nothing about it. please help.