1 reviews | Active since Oct 2013
Unauthorised transaction
I mistakenly paid R5900.00 in to one of my old account that I used to pay. The account is under FNB saved as a beneficiary to my standard bank account, however, I realised that it was incorrect and I then requested for reversal. To my surprised standard bank is telling me that FNB says I did not fill the document correct and yet I can’t lie on the document that account is closed and I need to pay my car immediately!!! I insist I want my money back I cant get hold of anyone from the old company and you telling me stories!!!!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Dear sipho
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear sipho
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,