TM
Thabiso M

1 reviews | Active since Jun 2013

03 Oct 2017, 16:56

Unauthorised Standard Bank debit order

My aunt took out a loan in 2011 and she finished paying the loan March 2017 however Standard bank kept on debiting her account with the loan instalment. She visited several branches in Limpopo since July this year and she is always told that they're offline and they will call her however even to date no one returned her call.

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Replies (1)
Standard Bank
Standard Bank's reply04 Oct 2017, 02:05
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
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*** (fax)
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