VT
Vancy T
1 reviews | Active since Dec 2023
03 Feb 2025, 13:55
Unauthorised R99 debit order/check allowed by Std bank
I am disappointed with Standard allowing R99 debit order/debit check to go through without my authorisation. and when reversing this from the mobile app,standard bank charges R5 per transaction. Thisnis ridiculous as this is an incentive for the bank to allow this unauthorised debit orders so that the bank van benefit from all the R5 rands. Imagine of this happens to 100 000 clients, that ia R500 000 revenue, *******ly obtained.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
03 Feb 2025, 15:08Good day Vancy,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Feb 2025, 15:08
Official
Good day Vancy,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
