NF
Nothemba F
1 reviews | Active since Aug 2015
02 Jun 2025, 09:55
Unauthorised monthly gee charged
I have been charged unauthorised MU Primary sms fee monthly that goes up to almost R30 a month, what nonsense is this and why? What are we paying bank charges for if there is this too pay for worse when I phoned call centre I’m told it’s the option I’m on as if I was ever given an option to choose. This is unfair and ***** at its best .
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Standard Bank's replyOfficial
02 Jun 2025, 10:35Dear Nothemba
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jun 2025, 10:35
Official
Dear Nothemba
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***