LR
Lokesha R
1 reviews | Active since Dec 2017
01 Oct 2024, 07:55
Unauthorised Fees Being Charged
Just noticed charges on my statement for MU primary sms over and above my monthly management fee. I didn't sign up for this but am being charged regardless!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
01 Oct 2024, 08:37Good day Lokesha.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Oct 2024, 08:37
Official
Good day Lokesha.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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Lokesha R's updateReviewer Update
01 Oct 2024, 09:41Thx Standard Bank. But what is the reason as you have had several such complaints based on people's experiences.
And how are you going to resolve these "charges" on my account over the months that I didn't consent to???
And how are you going to resolve these "charges" on my account over the months that I didn't consent to???
LR
Lokesha R's update01 Oct 2024, 09:41
Reviewer Update
Thx Standard Bank. But what is the reason as you have had several such complaints based on people's experiences.
And how are you going to resolve these "charges" on my account over the months that I didn't consent to???
And how are you going to resolve these "charges" on my account over the months that I didn't consent to???
Standard Bank's replyOfficial
01 Oct 2024, 13:40Dear Lokesha
Our team is working on this matter and will respond accordingly.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working on this matter and will respond accordingly.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Oct 2024, 13:40
Official
Dear Lokesha
Our team is working on this matter and will respond accordingly.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working on this matter and will respond accordingly.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***