NS
Nizaam S

1 reviews | Active since Feb 2017

05 Aug 2018, 11:56

Unauthorised Enquiries on my credit report on Experian

I had just pulled a copy of my credit report from experian and was shocked to see enquiries made by standard bank which I have no knowledge of applying for. Kindly request experian to immediately remove these enquiries from my credit report as well as these from your system as I clearly never app**** for any finance at standard bank I suspect this may have been made by someone else. This is also clearly affecting my credit score. I logged a dispute with Experian as well and refuse to wait 20 business days for tgis to be removed. Please reach out to experian to have this removed immediately. The enquiries dates I have listed below.

2018-08-04 STANNIC PRETORIA --- 2018-08-04 STANNIC PRETORIA --- 2018-07-27 PDG VAF --- 2018-07-18 PDG VAF --- 2018-07-18 STANNIC PRETORIA --- 2018-07-18 STANNIC PRETORIA

0
Replies (4)
Standard Bank
Standard Bank's reply06 Aug 2018, 03:38
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***

NS
Nizaam S's update06 Aug 2018, 08:19
Reviewer Update
I have forwarded an email to ********** with my I'd no.
NS
Nizaam S's update06 Aug 2018, 09:03
Reviewer Update
Any update on this
Standard Bank
Standard Bank's reply16 Aug 2018, 09:40
Official

Dear Nizaam Smith

Thank you once again for posting your comments.

I refer to our telephonic conversation, email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

***