JM
JEHAAN M
1 reviews | Active since Sept 2019
01 Feb 2025, 08:41
Unauthorised deduction
What is MU Primary Sms Fee i just noticed that standard bank has charged me for something called MU Primary Sms, to my suprise they have been doing this for months and i was not aware, with the highest being R20+. I pay a monthly fee and all sms are included in that, kindly help me understand, what is this Fee that i am paying for?
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Replies (3)
Standard Bank's replyOfficial
01 Feb 2025, 08:43Dear Jehaan M
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Feb 2025, 08:43
Official
Dear Jehaan M
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Feb 2025, 15:09Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply01 Feb 2025, 15:09
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's replyOfficial
01 Feb 2025, 18:02Thank you for taking our call. We would like to thank you for giving us the opportunity to address your matter. We are glad we could assist. Kindly let us know should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Feb 2025, 18:02
Official
Thank you for taking our call. We would like to thank you for giving us the opportunity to address your matter. We are glad we could assist. Kindly let us know should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindest regards,
Standard Bank Hello Peter Team
***