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phendulwa J

1 reviews | Active since Jun 2013

21 Aug 2015, 13:41

UNAUTHORISED DEBITS

Good day Standard Bank,<br> <br> I am becoming a victim of unauthorised debits from my Standard Bank Account. Every month I have to call and request for reversals. <br> <br> 1. 2015-07-23 Gravitylei *** R99.99<br> 2. 2015 -08-08 Service agreement nationwide ***6 Sagepay R190.00<br> 3. 2015 - 08 - 18 C*Brand ID NB5226 R198<br> <br> I do not have any agreements with these companies, I would like Standard bank to reverse the last debit order of R198 as the first two has already been reversed.<br> <br> Is there anything that the bank is doing to secure its clients accounts? <br> <br> thank you, <br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply24 Aug 2015, 13:10
Official
Hello jarap,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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