EE
Eugene E

1 reviews | Active since Mar 2009

03 Apr 2015, 08:28

Unauthorised Debits

Standard Bank has twice debited my account without my authorisation. Sending an Internet banking message to my branch is a waste of time because they do not read the notes on my system. I have been a trainer for years and I travel a lot into Africa on top of it. This means it is almost impossible for me to speak to anyone on the phone. Please do not phone me

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Replies (1)
Standard Bank
Standard Bank's reply08 Apr 2015, 15:23
Official
Hello ubuhlalu,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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