Unauthorised debiting of my account, unable or unwilling to stop this ******* Standard Bank insurance debit order

<p>A number of months ago I was phoned, and offered insurance from Standard Bank over the phone. I declined, and hung up. From that month, I started noticing an amount coming off of my account every month, of around R60 with the text "SBIB". I googled this and discovered this is Standard Bank insurance. Unable to get through to anyone over the phone, I finally managed to go into the Canal Walk branch this Saturday. The teller, Dean, found the transactions. I told him I had not authorised them, and asked this debit order to be stopped. He said that he is unable to stop it, we have to contact the insurance section directly and ask them to stop it. YOU CANT STOP YOUR OWN DEBIT ORDER??? So apparently there are THREE different insurance sections. Because I did not take out this insurance, I had to phone each of them to try and establish which of them is debiting my account each month. After phoning 2 of them, and being told I do not have a policy with them, I am told by Dean that one of these departments only work on Mondays. He then took my details, and said he would phone them, and cancel it for me, and then let me know. Of course I have not heard anything from him.</p> <p> </p> <p>I did not authorise this insurance debiting. If this policy has not been stopped and all of my money been reimbursed by the end of this week, and whoever *******ly signed me up for this policy disciplined, I will be contacting the banking ombudsman to report this ******* activity, and also contacting the media.</p>