CJ
Christiaan J
1 reviews | Active since Mar 2009
04 Mar 2016, 14:04
Unauthorised debiting of account
Standard Bank debited my savings account twice on the second of March, for R5680.27 and R5860.27, both at a transaction charge of R31.50.<br> I have no mention as to why the amounts were debited, nor have I provided any authority for this!<br> This has overdrawn my account and I am unable to buy food for myself, nor pay my rent.<br> I believe this is contravention of the amendment of spoliage.
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Standard Bank's replyOfficial
07 Mar 2016, 08:10Hello jchjansen,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply07 Mar 2016, 08:10
Official
Hello jchjansen,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***