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XOLANI M

1 reviews | Active since Feb 2010

02 Jun 2017, 09:22

Unauthorised Debit Orders-Worst Service

<p>Standard Bank Prestige Account is the worst, i have been trying to change bankers with no luck over two months because of lack of service and to date am still waiting. I keep getting un authorised debit ORDERS on my account and i have to keep phoning and holding because of no banker. Why my account keeps gettting un authorised debit orders i dont know but what gets to me is the lack of assistance and LACK of service from my so called bank. </p> <p> </p> <p>This is the worst service that i have received by far. Prestige account will send you and email acknowledging receipt and how your comment is welcomed but they never really go out of their way to assist.</p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Jul 2017, 10:29
Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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