ZS
Zanele S

1 reviews | Active since Aug 2018

01 Aug 2018, 10:13

Unauthorised debit orders (VAR)

There's a company called Value Added Reward (VAR) which keeps debiting on my standard bank account R99 without my authority. What can be done to stop this because I can not manage to always reverse these transactions. It's time consuming. Please help

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Replies (2)
Standard Bank
Standard Bank's reply01 Aug 2018, 11:49
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply02 Aug 2018, 14:16
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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