Unauthorised debit orders - Mum's the word
I have noticed a "custody fee" debit order being deducted from my current account. I went in to my branch to clarify, the response I got was that they could not tell me who authorised it(i always thought the account holder would authorise any debit...) or what it was for. They were able to reverse the deduction, but unfortunately though now I need to "Sleep with one eye open" just in case they dream up any more unauthorised debit orders.
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Replies (1)Standard Bank's replyOfficial
04 Feb 2019, 04:59 Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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Standard Bank's reply04 Feb 2019, 04:59
Official
Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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*** (fax)
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*** (fax)
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