Unauthorised debit orders

Item: Standard Bank
Rating: 1
Author: Vuyani V

My name is Vuyani Mtsweni on December the 22nd 1015 i had unauthorised debit orders of about 51 000 my whole salary from this bank and I did report this matter to standard bank Kriel .I was told that they are busy with investigations but till today I haven't received a call or my money back.Nobody cares to call or give me feed back about this matter.I really trusted them with my money but they have really disappointed me .I had to borrow money to pay for my bond and cars.This is really not fair at all😭😭😭

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

06 Feb 2026, 08:31

Dear Vuyani,

Thank you for bringing this issue to our attention.

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you.

Kindest Regards
Standard Bank Hello Peter Team
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Standard Bank's reply06 Feb 2026, 08:31

Official