TS
TEBOGO S

1 reviews | Active since Mar 2015

11 Mar 2015, 10:40

UNAUTHORISED DEBIT ORDERS

A company called SOS Squad (VAS) debited my account five times and the debit orders were returned cause they weren't catered for as a result Standard Bank charged me R575 for returned debit orders.I went to the bank to query it but I was told they cannot reverse the money eventhough I explained that I never authorized those orders.Therefore I am going to pay for something I don't even know nor authorized.<br> <br> Please assist me to get my money back.<br> <br> Thank you.<br> <br> Kind regards<br> <br> Tebogo Seatlholo

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Replies (1)
Standard Bank
Standard Bank's reply12 Mar 2015, 15:59
Official
Hello tebogoseatlholo,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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