YP
Yolandi P
1 reviews | Active since Jun 2013
23 Jun 2020, 15:28
Unauthorised debit orders
I have unauthorised debits orders going off my account and I have tried to get help through the branch, the call center and the business banker. No one is willing to or apparently able to help me. Very disappointing.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
24 Jun 2020, 03:46Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply24 Jun 2020, 03:46
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
*** (fax)
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***
YP
Yolandi P's updateReviewer Update
24 Jun 2020, 07:58Hi. I have been contacted by a business banker who committed to assisting me. I will let you know how it goes. Regards
YP
Yolandi P's update24 Jun 2020, 07:58
Reviewer Update
Hi. I have been contacted by a business banker who committed to assisting me. I will let you know how it goes. Regards
Standard Bank's replyOfficial
29 Jun 2020, 10:29Dear Yolandi
We sent you emails requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
We sent you emails requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Jun 2020, 10:29
Official
Dear Yolandi
We sent you emails requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
We sent you emails requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
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