ZS
Zanelle S
1 reviews | Active since Nov 2018
19 Nov 2018, 10:48
unauthorised debit orders
My account have been deducted with the following references and amounts. Loanfinder ********** 0 LFSA 181031 R88.00 and Loansunl ********** 8102 R149.00. I never authorised this debit orders and never even app**** for a loan from these people. Please stop this now as I will take this matter into own hands.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
19 Nov 2018, 11:41 Dear Zanelle
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply19 Nov 2018, 11:41
Official
Dear Zanelle
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
ZS
Zanelle S's updateReviewer Update
19 Nov 2018, 11:44Thank you for your response. However this means nothing to me. How do you allow unauthorised debit orders on customers accounts? I want this sorted out and stopped
ZS
Zanelle S's update19 Nov 2018, 11:44
Reviewer Update
Thank you for your response. However this means nothing to me. How do you allow unauthorised debit orders on customers accounts? I want this sorted out and stopped