1 reviews | Active since May 2016

31 May 2018, 08:47

Unauthorised debit orders

I have getting debit orders from clm assura from standard bank without my authorisation. The money have been deducted since December last year. I tried to stop it but to no avail. Please look into these ********** and stop them. The company is clm assura and they are deducting from my standard bank account. How is that possible?

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Replies (2)
Standard Bank
Standard Bank's reply31 May 2018, 09:24
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,

Standard Bank
Standard Bank's reply04 Jun 2018, 09:58
Official

Thank you for your posting.

We regret that you have experienced this incident.

A response has been sent to you via email in this regard.

Complaint Resolution Centre

*** (fax)
***

Best regards,