TS
Thabiso S

1 reviews | Active since Mar 2015

26 Mar 2015, 17:41

Unauthorised Debit Orders

THIS IS A BAD SERVICE ONE HAS NEVER RECEIVED BEFORE.GUYS I ADVISE YOU TO CANCEL ALL DEBIT ORDERS ON MY ACCOUNT AS I HAVE NOT AUTHORISED ANY DEBIT ORDER TO GO OFF MY ACCOUNT.I KEEP ON RECEIVING MESSAGES THAT THEY ARE DECLINED.I DON'T CARE IF THEY GO THROUGH OR NOT AND PLEASE NOTE THAT I WON'YT PAY ANY CHARGES AS I PHONED BEFORE AND COMPLAINED ABOUT THIS.THIS IS DISASTER THE WORST SERVICE ONE THAT I NEVER EXPECTED AND I WANTED TO CANCEL AN ACCOUNT BUT I WAS SENT A RUDE SILL EMAIL BY ONE OF YOUR CONSULTANTS.YOU AS MY BANK YOU SHOULD BE PROTECTING ME,YOU DON'T HAVE TO ALLOW JUST ANYONE TO TAKE MONEY FROM MY ACCOUNT.I WON'T PAY ANY CHARGES IF I HAVE TO PLEASE CLOSE MY ACCOUNT

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Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2015, 15:12
Official
Hello thabiso94,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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