LN
Lungile N

1 reviews | Active since Feb 2016

16 Feb 2016, 14:48

Unauthorised Debit Order Standard Bank

I had unauthorised debit orders from my Standard Bank account of R69.95 and R99.00. I had to take time off work to sort this out. How can Standard bank allow this Why must I be inconvenienced and stressed when the bank is at fault for allowing this . On what authorisation /basis did they allow the debit order to come off.

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Replies (1)
Standard Bank
Standard Bank's reply17 Feb 2016, 08:44
Official
Hello Lungile Ndlovu,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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