MR
Mampe R

1 reviews | Active since May 2024

24 Mar 2026, 13:34

Unauthorised debit order

My account was debited four times without authorisation. For every debit order that did not go off the bank charges R130 which is absolutely unacceptable

0
Replies (3)
Standard Bank
Standard Bank's reply24 Mar 2026, 13:35
Official
Good day Mampe, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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MR
Mampe R's update26 Mar 2026, 09:13
Reviewer Update
I received a call ye
MR
Mampe R's update26 Mar 2026, 09:15
Reviewer Update
I received a call from one Gorden Bila regarding the above complaint and I now understand why many people are leaving Standard Bank. customer service 0, compassion 0, he was quick to close the complaint even though he could hear that I am not satisfied.