AC
Artwell C

1 reviews | Active since Sept 2015

03 Feb 2019, 18:46

Unauthorised Debit order

Standard Bank has a bad history when it comes to ********** debit orders. For the second time in 4 years a company called Sage have taken R105 from my account. I stopped them the first time and told Standard Bank not to allow them to do it again, yet they have done it again this month. This is not the first complaint i have seen on hello peter.

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Replies (3)
Standard Bank
Standard Bank's reply04 Feb 2019, 04:58
Official
 Thank you for posting your comments.  Your matter was escalated accordingly.  We will revert to you as soon as possible.  Kind regards  Clint Chetty Complaint Resolution Centre
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Best regards,

Standard Bank
Standard Bank's reply05 Feb 2019, 09:44
Official
Dear  Artwell 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Best regards,

AC
Artwell C's update05 Feb 2019, 21:48
Reviewer Update
I received a very unhelpful response from Standard Bank. It was long winded and did not deal with my issue. How is it possible that a big bank like Standard bank can allow so many ********** transactions to go through . I am starting ti think Standard Bank benefits from these transactions somehow. I am going to approach my lawyers to deal with this .