1 reviews | Active since Dec 2017
Unauthorised debit order
Since October I've had a NAEDO debit order on my account for UCON or UAPPS or whatever the reference is they use. This is not supposed to happen, as these people aren't delivering any service to me. I've tried numerous times to stop this debit order and reversed it. I've abandoned my bank account for the past 3 months now, since I simply don't have time to close my account or to reverse the debit order each time.
Now the bank holds me liable for R2500. How isn't it possible to cancel this nonsense without closing your bank account? How can the South African banking service be so USELESS to help the end consumer? The banks are quick to hold you liable for **** they can't help you stop. I wish the South African banking system would make it easier to prevent *****.
I'm not paying the bank a dime, as I've tried numerous times to stop this nonsense. Let's settle this matter in court. Money doesn't fall from trees, and I'm not pouring R2500 down the drain. I'd rather pay a traffic officer R2500 because they actually do something about trespassers and *********, unlike you Standard bank and the banking industry as a whole.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
