1 reviews | Active since Oct 2017
Unauthorised debit order
Please Help. Unauthorised debit order was deducted from my account. R99.00 deduction from wisecover, I don't even know who wise cover is. I called Standard this morning to query. A lady by the name of Zizipho told me the systems are offline & will only get feedback after 5 days. How can a bank take so long to give feedback. I need my money to be reversed back into my account & for wisecover to not have access into my account. Where do they even get my banking details from? I need my money back & for wisecover not to have access into my account. Please help!!!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards,
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards,
Complaint Resolution Centre
***
***
Best regards,
Dear Fezi Xipu
Thank you once again for your posting.
I refer to our email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Fezi Xipu
Thank you once again for your posting.
I refer to our email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,