1 reviews | Active since Jun 2015
Unauthorised debit order
Standard bank debited by account on the 15 Dec. The contract that i signed was for the payment to be debited on the 31. They have just taken the debit on the 30Nov and already on the 15 they took again without informing me. I have not even been paid for December yet. Are companies even allowed to do this, i am seriously annoyed and disgusted by this, i mean who said i get a salary every 2 weeks, i want that money to be reversed, i did not authorise such. Standard bank sucks big time, im gonna move all my accounts from this silly bank :-(
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Clint Chetty
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Dineo
Thank you for you for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Dineo
Thank you for you for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***