1 reviews | Active since Oct 2017
Unauthorised debit order
I opened an investment account with standard bank, they have been debiting my account since the 26 of October, there 1st time they went, there were no funds on my account, so now I am on a - 1000 because they have been trying to go on my account every single day, why is standard bank doing this, that is not what I signed up for? 1st attempt they saw there is no money but everyday? I get paid once a month not on a daily basis for them to start doing this that was not authorised by me. Please tell me who is going to pay this money? Are you trying to make money out of me? That is unacceptable I am requesting that all these 115*8 be reversed, correct the error made on my account PLEASE!!!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Simphiwe Mtolo
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Simphiwe Mtolo
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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