1 reviews | Active since Jul 2016

29 Aug 2017, 16:12

Unauthorised Debit Order

I payed up my loan account and expected that there will be no more debit orders. I had no money in my transactional account and standard bank continued to do debit orders.

Bank fees for no money in my account and debit order fees.

Standard bank can you reverse all the bank fees on my account since i have paid up the loan. Here is the ref for the debit order: SBSANAEDO ********** 0 ********** 27

Unhappy Customer.

0
Replies (2)
Standard Bank
Standard Bank's reply30 Aug 2017, 13:08
Official

Dear Shadrey Septoe

Thank you for your posting.

I refer to my email correspondence and can confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply05 Sept 2017, 15:16
Official

Dear Shadrey Septoe

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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