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Janice S

1 reviews | Active since Oct 2016

30 Apr 2017, 10:41

Unauthorised debit!!!!!!!!! On two accounts

<p>Because Monday is a holiday Standard Bank thinks they can debit a customer early! My debit orders are marked for the 1st not the 30th as this is when my children's maintenance comes in. Standard bank has now allowed my account t to go in a bad status whereby I have tried every means to keep it good even though I was working there for 17 years in total too! This is totally unacceptable business practice Standard Bank. If we as customers stick to our rules, surely you stick to yours too. </p>

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Replies (1)
Standard Bank
Standard Bank's reply03 May 2017, 10:51
Official

Good day Janice Schroder

Trust you are well.

Thank you for bringing this matter to our attention and allowing us the opportunity to respond.

Please accept our sincere apologies for any undue frustration caused.

Kindly refer to email correspondence sent.

Complaint Resolution Centre
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