BM
Benton M
1 reviews | Active since Sept 2013
26 Nov 2019, 08:34
Unauthorised debit
I got an sms on Sunday from some company which took about 995 rand from my account. When i called standard bank i was told that they cant reverse it but can only make it available to me to use the money. Please assist i don't even know what they mean by making it available.
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Standard Bank's replyOfficial
27 Nov 2019, 08:07Dear Benton
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Standard Bank's reply27 Nov 2019, 08:07
Official
Dear Benton
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******