Unauthorised debit

<p>I had an unauthorised debit on my bank account in November. I usually only check my bank statements the following month and due to the festive period this resulted in the error only being picked up during the latter part of December. Standard Bank tell me it is too late to reverse the debit and gave me a number for Senua Marketing ********** 147 who was the debit order contact. After calling them yesterday they told me that Asitela Marketing had put through the debit and that they would get them to call me. Of course no one called and today when I phoned Senua again they gave me a contact number for Asitela which is not answered when I call. Surely Standard Bank should be able to sort this out? This is basically *****ing out of my account? What do I do now? Do I open a ******** case?</p>