WM
Welcome M

1 reviews | Active since Feb 2014

08 Jul 2023, 11:28

Unauthorised credit checks Standard Bank Power Curve!!!!!

I keep getting a hard enquiry notification on my credit profile report from this Standard Bank Power Curve that I never gave authority to run a credit check on my profile!! This is ridiculous, someone at standard bank must resolve this ASAP as these checks affect one’s credit score!!

0
Replies (2)
Standard Bank
Standard Bank's reply08 Jul 2023, 11:41
Official
Dear Welcome 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply11 Jul 2023, 14:48
Official
Dear Welcome 

Thank you for taking our call.

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team
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