1 reviews | Active since Jul 2016
Unauthorised Account Deductions
<p>I received a message today from Standard Bank informing me that money had been deducted from my Cheque account. I have no debit orders running, so why the HELL is my account being debited. You have no right to take money without my knowledge or consent. I want this transaction reversed and this money paid back into my account. I called your customer/***** line and have a service request number, they told me it takes up to 15 days to investigate. I want this reversed immediately!!! NXA!!</p>
Good day Buhle Sibanyoni
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
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Complaint Resolution Centre
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Good day Buhle Sibanyoni
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Buhle Sibanyoni
Kindly note that feedback has been emailed to you.
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********
Good day Buhle Sibanyoni
Kindly note that feedback has been emailed to you.
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********