BB
Bophelo B
1 reviews | Active since Mar 2017
18 Aug 2020, 10:59
Unauthorised
You guys are just facked...how do you allow unauthorized debit orders on my account. I called you then to be told that my debit orders can only be reversed at the branch...stupits we on Lockdown..Now i have been waiting for 2hours just to reverse this ...please up ur system
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 Aug 2020, 15:36Dear Bophelo Bophelo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply18 Aug 2020, 15:36
Official
Dear Bophelo Bophelo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's replyOfficial
06 Oct 2020, 11:47Hello Bophelo
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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Standard Bank's reply06 Oct 2020, 11:47
Official
Hello Bophelo
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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***
Standard Bank's replyOfficial
20 Oct 2020, 15:20Hello Bophelo
Thank you for bringing your concerns to our attention.
Email were sent to you requesting further details and we received no response.
The matter is closed.
Kind regards
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Email were sent to you requesting further details and we received no response.
The matter is closed.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply20 Oct 2020, 15:20
Official
Hello Bophelo
Thank you for bringing your concerns to our attention.
Email were sent to you requesting further details and we received no response.
The matter is closed.
Kind regards
Complaint Resolution Centre
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***
Thank you for bringing your concerns to our attention.
Email were sent to you requesting further details and we received no response.
The matter is closed.
Kind regards
Complaint Resolution Centre
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