WN
Whitney N
1 reviews | Active since Nov 2018
26 Nov 2018, 20:31
Unaurthorised debit order!
This is the message I just received: Absa: CHEQ, 26/11/18 SETTLEMENT/C - ACB DEBIT:EXTERNAL, ANNUAL S/C CHARGE ********** , R-161.40. I have no idea who this is or why this money is being deducted from my account. I am extremely upset about this and want this matter to be sorted out ASAP. And I am most upset about the fact that these people have my banking details!!! This is unacceptable and I will take this matter further if it is not attended to promptly.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Nov 2018, 08:13Dear Whitney Nyl
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply27 Nov 2018, 08:13
Official
Dear Whitney Nyl
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
28 Nov 2018, 10:15Hi Whitey
Thanks for taking the call.
Thanks for taking the call.
Standard Bank's reply28 Nov 2018, 10:15
Official
Hi Whitey
Thanks for taking the call.
Thanks for taking the call.