Unathorized Debit Orders

<p>For the past six months I've had such hassles with money being debited without my authority. The money gets reimbursed and i still could never get an answer as to why or how these companies can be allowed to ***** from people. I have given up on trying to have this stopped as there seem to be no way that this can be stopped as even the stop order that I would need to pay to be put in place does not guarantee you peace of mind or security. From the get go I've been getting promises of solutions and call backs but none of that has materialised. The last straw is a call I made on the 15th of June when I picked up again that my account has been debited again. A supervisor named Sherwin promised to refund my money the following day as their system was not picking it up on that day and he promised that he would call me back which off course did not happen nor the refund to be done. When I call today I'm told that my refund will only show up in 24 hours, it's been done before that everytime this happens my money gets refunded on the call with no hassles but why not now? The people I interacted with today were Mbali who was pleasant but still did not give back my money, then came Albert her supervisor who got aggro with me when I told him that all I wanted was my money and want it immediately he then started raising his voice which then I told him that I'm not gonna talk to him. I was then put through to Raleigh who also did nothing, then came David Motsoeneng who also kept explaining policies that I've heard of before (where is my money????). Finally came Denise who still did not give me a solution but had a nerve to call my work place trying to report to my manager that I'm on a call for very long whilst at work, hello she knows and they feel sorry for me that I have to go through this every month. So not only std bank is not paying my money back promptly but trying to get me to loose my job or what???? i asked this Denise a question and she refused to answer it and said that she's going to release the call so why didnt she. On many occasion when I try to resolve this at work I tell them that I'm at work and would like a resolution propmtly which never happens. Standard Bank sucks.....i want my money end of story</p>