TM
Teboho M

1 reviews | Active since Nov 2017

26 Nov 2017, 07:35

Unathorised Debit Order!

How can Standard bank authorise a debit order on my behalf? Allow strangers to take my money without my consent? What is this? How i trust this bank with my money? Who is RNM Hold? They even have my ID number as the payment reference. This is really inappropriate!!!

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Replies (2)
Standard Bank
Standard Bank's reply27 Nov 2017, 00:57
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply27 Nov 2017, 11:56
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 27 November 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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