UNACCEPTABLE TO WAIT FOR A CARD FOR TWO WEEKS

I app**** for a Cheque Acc on the 02 March 2018. till to date i haven't received the cheque account card. i have been to the Silverton branch twice already and they said they ordered the card, i called the Customer service twice and they saying there's nothing on the system. I am using the account for my salary, and what must happen without a card.

And come month end, std bank, will want their full service fee whereas i haven't been provided. This is really an inconvenience because i spend petrol and take time off from work. this is really unacceptable.