LS
Leonard S
1 reviews | Active since Feb 2020
10 Feb 2020, 16:31
Unacceptable Service Standard Bank
Good Day I am very unimpressed with the service I received from Standard Bank Insurance. On the 5 February 2020 I received confirmation that the claim was paid. When I enquired with my bank today I was informed that the transaction was reversed. This service is totally unacceptable and *********!
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Standard Bank's replyOfficial
11 Feb 2020, 04:45Hello Leonard
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
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Standard Bank's reply11 Feb 2020, 04:45
Official
Hello Leonard
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
***
***
*** (fax)
***
***