Unacceptable Service - SB APP

I logged a call to Standard Banks more than a week back after I changed phones and their app won't connect to my account. I have made several calls to the centre and was told it has been escalated. After calling and holding for 15 minutes yesterday on a cell phone and then hanging up I received an email from Leoni this morning. I rep**** and still nothing has been done.<br> <br> This kind of service goes against the SB Slogan \Moving Forward". If anything this is \""Moving Backwards\"" when a bank cannot figure out what's wrong with their systems. This is absolutely shockingly bad service. <br> <br> I think people need to think twice before going to Standard Bank if they cannot get their app to work properly. """