fK
frans K

1 reviews | Active since Feb 2020

30 Aug 2022, 07:48

Unacceptable Service once again.

Extremely disappointed.

I tried to make an arrangement far in advance and had no feedback. Now a debit order went off for a sum I am not fami**** with nor approved.

Why do I even ask for assistance? Is there anybody at Standard bank that even care?

This is not the first time I have to review this bank that just does wat it want's and then it is a battle all the way to set things right.

Standard bank, please if your people are *********** then train them. Out of all the banks I have dealt with your customer service are the utmost worse.

I mean, not a single mail has been sent to me regarding anything. I have no feedback

There is a reason people ask for assistance, you advertise on your website that you will assist and yet.

Nothing.

0
Replies (1)
Standard Bank
Standard Bank's reply30 Aug 2022, 07:57
Official
Hi Frans

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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